B2B Leads Generation

Training

Our training begins from our recruitment program.  Any agent applying to our program must have a college level education.  We give all applicants into our training program English aptitude tests.  Also included in these test are essays.  Each applicant is graded on their knowledge of English grammar and their English dialect in their speech.  We then put all passing applicants through one week of training ready to prepare them for outbound dialing on mortgage process and b2b sales lead generation.  Our program uses many sales techniques from Zig Ziglar, Brian Tracey, and Dale Carnegie.

B2B sales

1. Understand customer behavior and motivating factors on the telephone
2. Determine customer needs
3. Build trust and strengthen relationships to increase b2b telesales efforts
4. Listen with customer complaints and objections
5. Acknowledge customer concerns
6. Deal with the most difficult customer service issues
7. Handle unreasonable customers
8. Be proactive rather than reactive
9. Show empathy on the telephone
10. Defuse critical situations and turn them into sales opportunities
11. Work with peers and management to increase customer satisfaction
12. Provide exceptional customer service to protect and expand market share

B2B Telemarketing

Once the agent has passed our B2b lead generation classroom training we set them in a real time environment by allowing them to call outbound mortgage process.  Each agent must maintain 2 sales a day to keep in our program at this level.  The next level of training consist more of a one on one training as management gives weekly performance reviews.  There is a one month requirement in order to completely pass the training program.

B2B Lead Generation

The top agents are chosen to move on to B2B lead generation. These agents have proven their sales skills and are prepared to speak with top management, business owners, and corporate CEOs.  Our top agents can perform appointment setting programs with key decision makers, completely closing a sale, back office support, and account management.

B2B Telemarketing

We are a big advocate of the open source environment.  We set up with everyone of our telemarketing  B to B lead generation campaigns with our own free CRM system.  Our client has full administration capabilities for the campaign�s CRM.  Each and every lead will be uploaded daily and tracked from the lead generation process to the list for telemarketing.

Here the client can have full access to see:

a)How many telemarketed b2b leads are being generated?
b)How many times was a lead called?
c)Where in the sales cycle is a b2b lead?
d)Notes on every conversation with a lead?
e)Sales goal tracking

Predictive Dialers for B2b Call Centers

Our predictive dialer also has disposition reporting to track the login times of agents and the effectiveness of any data list.  Our hourly campaign clients for b2b sales lead generation are only charged when the agent is logged in.  We have daily reports to track each hour the agent is on your campaign.  A sample dialer report is included with our documentation for review.
We look forward to winning your business and reaching a performance level beyond expectations. 

Search Tips: b2b sales lead generation, generate b2b leads, b2b leads, b2b lead generation blog, b2b lead generation, business to business lead generation, b2b appointment setting, b to b lead generation, b2b lead gen, business to business appointment setting, b2b telesales, prospecting lead generation.